Reference

Your Privacy at ezi 88

When you open an account with us, your personal information stays secure and separate from your gameplay.

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ezi 88 Your Privacy at ezi 88
REACH OUR TEAM

How to Contact Us About Your Privacy

Team online

Live Chat Support

Open the chat widget in the bottom-right corner of the lobby. Our team responds during support hours to answer privacy questions and help you update your account details.

Email Privacy Requests

Send a privacy inquiry or data-access request to [email protected]. Include your username and the specific data or change you are requesting. We reply within five business days.

Account Settings

Log in, go to Settings, then Privacy & Security to view your stored information, update phone numbers or email, and manage cookie preferences directly.

HOW WE PROTECT YOU

Data Security and Your Account

Encryption Standard

All data transmitted between your device and ezi 88 servers uses SSL 256-bit encryption. Your payment information and account credentials are never stored in plain text on our systems.

Withdrawal Verification

Before we process any withdrawal to your DANA, OVO, GoPay or QRIS wallet, we verify your identity and cross-check your account details. This protects you and us from unauthorized transfers.

Cookie Management

We use functional cookies to keep you logged in and analytical cookies to understand how you navigate the lobby. You can disable non-essential cookies in your browser settings without breaking your account access.

Data Retention

Account information is kept for the duration of your membership. After you close your account, transaction records are archived for compliance and anti-fraud purposes; personal identifiers are deleted after one year.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS handlers) and anti-fraud partners. We never rent or sell your contact details to marketers or advertisers.

Access and Deletion

You have the right to request a copy of all personal data we hold, correct any inaccuracies, or request deletion where local law permits. Contact [email protected] with your request.

Privacy Questions, Answered

Yes. Go to Settings → Privacy & Security in your account, or email [email protected] with your username to request a full data export. We provide copies within five business days. Players in Makassar and across Indonesia have the same access rights.

Your DANA, OVO, GoPay or QRIS wallet address is stored securely for future withdrawals, but only the last four digits are ever displayed in your transaction history. Full payment credentials are encrypted and never logged in readable form.

No. Our cookies work only on the ezi 88 domain. We do not place tracking pixels on external sites. Analytical cookies let us see how you navigate our lobby; you can turn them off in your browser without losing account access.

Email [email protected] immediately with the details. Our security team investigates within 24 hours and will contact you via your registered phone or email. Data breaches are reported to relevant authorities where local law requires it.

You can request deletion of non-essential personal data (such as your phone number or saved payment alias) while keeping your account active. Account closure and full deletion depends on local law. Contact us for your specific situation.

Active account transaction records are kept for seven years to comply with anti-money-laundering requirements where applicable. After account closure, detailed records stay archived for compliance; identifiable personal data is deleted after one year.

We share only your account ID and gameplay behaviour with game studios to deliver your session and calculate payouts. We never pass your personal contact details, payment method or real name to game providers unless you explicitly consent.